Synopsis

The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota’s worldwide reputation for quality and reliability.
Complete with profiles of organizations that have successfully adopted Toyota’s principles, this book shows managers in every industry how to improve business processes by: eliminating wasted time and resources, building quality into workplace systems, finding low-cost but reliable alternatives to expensive new technology, producing in small quantities, turning every employee into a quality control inspector.